APQC - Consumer Products
The consumer products industry has had to experience the most change with the onset of the COVID-19 pandemic. Process has become increasingly important, as well as supply chain management to ensure that goods can get from point A to point B in a timely manner with as little to no disruption as possible. Manufacturers and distributors are competing with changes in consumer buying behaviors, while also experiencing drastic changes in the cost of goods and transportation. Moreover, consumers expect to receive goods at a faster rate, which without proper process and supply chain management, could result in failure to deliver to the buyer.
However, the benefits of leveraging Mavim & APQC extend far beyond reducing cost or increasing efficiency:
- By creating a common language to measure and evaluate every process in a business, Mavim provides senior management with an effective way to manage performance for such distinctly different processes such as customer service, suppliers, and wholesalers.
- Minimizing process variation is particularly important for the consumer goods industry, where every part of an organization deploys a different process. The inherent variation in these processes makes it difficult to achieve consistent standards of customer experience. The Mavim software can help identify best practices and where current process execution deviates from the norm.
- With infinite choices for buyers, wholesalers, retailers, and customers, of whom they will support in the consumer goods industry, a standardized approach has become essential to the success of the industry. While process and practice may appear similar within different organizations, the lack of common practice can lead to timely delays and disruptions with the supply change and lead to increased costs to improve on these mistakes.