Overview
It is important for stakeholders to understand how processes are optimized for efficiency and to deliver a faster time to value without going over budget during technology driven transformations. Moreover, it allows for customer experience to improve as the as-is model becomes the to-be model through the consolidation of core business processes.
Telecommunications
As telecom companies have evolved and grown over the years, so have their products and services, which has resulted in a greater need for standardization and an enhanced understanding of business processes to achieve process optimization. Check out the Telecom APQC Frameworks below.