
What Role Could Low Code Play In Digital Transformation?
October 11, 2022
5 min read
BUSINESS BLUEPRINT, BUSINESS PROCESS BLUEPRINT, BUSINESS PROCESS MANAGEMENT, BUSINESS PROCESS OUTSOURCING
When faced with building great business applications and processes, one significant barrier CIOs run i

Balancing Operational Excellence And Customer Value In BPO
October 11, 2022
5 min read
BUSINESS PROCESS OUTSOURCING, CUSTOMER EXPERIENCE, OPERATIONAL EXCELLENCE, Shared Services
It’s perhaps surprising that BPO—Business Process Outsourcing—only became a thing in the 90s.

How To Build A Stronger Operation With A Business Process Blueprint?
October 11, 2022
5 min read
BUSINESS BLUEPRINT, BUSINESS PROCESS BLUEPRINT, BUSINESS PROCESS MANAGEMENT, BUSINESS PROCESS OUTSOURCING
Everyone’s jumped into something without a plan.

4 Ways To Improve Your Shared-Service Model And Business Process Overhaul
October 11, 2022
4 min read
BUSINESS PROCESS OUTSOURCING, CUSTOMER EXPERIENCE, OPERATIONAL EXCELLENCE, Shared Services
Shared-service models aren’t just all the rage with enterprises and mid-sized companies.