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How to Successfully Implement ERP & CRM

ERP/CRM projects have a reputation for being difficult to pull off. Most organizations only implement core enterprise systems a handful of times during a company’s lifecycle; therefore, internal expertise may be thin. To remedy the expertise gap, vendors, consultants and VARs promote their own methodologies that promise to accelerate and improve the quality of ERP/CRM implementations. Varieties of ERP/CRM implementation methodologies range from vendor specific (think: Microsoft SureStep, AcceleratedSAP from SAP, and Oracle AIM) to consulting firm products such as EY’s The Total Solution and Panorama’s PERFECT Path. But at the end of the day, the thousands of pages written over these methodologies remain static until someone or something brings them to life.


Application Implementation Management

The Mavim platform provides an optimal environment for teams to capture, share and validate business processes and process requirements in order to generate a business blueprint for ERP and CRM implementations.  Learn more about how you can leverage Mavim to ensure an on-time, in scope delivery of your ERP/CRM project. 

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Benefits of using an implementation methodology

Consistency across best-practices within the ERP/CRM solution family

Standardization of all implementation steps helps improve the overall quality, as well as drives productivity by providing a consistent approach to deploying, migrating, configuring, or upgrading your chosen ERP/CRM solution

Investment from the Board and Senior Management

Choosing a trusted implementation methodology adds an extra layer of assurance to the board and other management positions that the investment in this project will result in desirable outcomes.

Reliable Network of Partners

Choosing a trusted methodology such as SureStep allows you or your chosen consultants to work more efficiently with third parties, which is crucial with multi-site, multi-region implementations.

Why You Need a Platform to Enable Your Transformation

While change management consultants can aid in the implementation of several finite initiatives that may or may not affect the whole organization, transformation focuses on a portfolio of interdependent or intersecting initiatives that aims to reinvent the organization as a whole. Due to the imprecise and high-risk nature of transformation, alignment of people, processes, and technology is critical. Discrete change initiatives might be able to succeed without sufficient alignment, but transformation requires a more dynamic coordination of resources (both human and financial), stronger collaboration across organizational silos, and continual communication as the transformation progresses.

Undeniably, following a detailed methodology can make great strides to implement an ERP/CRM solution with quality, on-time, and on-budget results. But if you view the implementation of an ERP/CRM solution as an opportunity to re-invent your (or your customer’s) current business model with an eye towards the future, then you need to work with a broader set of capabilities.

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