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Mavim Cloud Assurance & Availability Promise

Cloud Assurance

At Mavim, we take our role in protecting your data seriously. We have made – and will continue to make – significant investments in our product, services and operations to protect you and your organization’s data.


Operations, Availability and Performance


Mavim’s Cloud service is designed to support the availability and scalability required for business critical systems. To ensure we continuously meet this goal, we do the following:

  • As we offer our products through Microsoft Azure, we benefit from Microsoft best in class compliance and security. For more information see: https://www.microsoft.com/en-us/trustcenter/compliance/default.aspx
  • High bandwidth connections between data centers
  • Secure infrastructure with failsafe firewalls, intrusion detection systems (IDS), Distributed Denial of Service (DDoS) protection and real time monitoring and alerting
  • Dynamic provisioning of redundant host instances


Information Security


The security of your data is paramount. We have deployed a wide range of controls and measures to manage risk, monitor, assess and respond to emerging threats and mitigate vulnerabilities. Our Information Security Management System (ISMS) utilizes best practices based on ISO 27001:2013. Some of the key measures we deploy include:

  • Logically isolated customer-specific network regions ensuring separation of each customer’s data
  • Data encryption in transit and at rest, using strong encryption methods
  • Secure encryption key management, including allowing customers to use their own encryption keys if desired
  • Access control based on user role and authentication, with integration to identity and directory services available (e.g. Active Directory)
  • Secure service operations based on “least privilege” principles with operational access protected by multi-factor authentication and encrypted VPNs
  • Active vulnerability management via infrastructure hardening, frequent software patch management and application code analysis within our software development life cycle (SDLC), using best practices such as the Open Web Application Security Project (OWASP)
  • Regular penetration tests on our infrastructure and applications (including customer penetration tests with prior arrangement)
  • Secure activity monitoring and logging for audit trail purposes
  • Secure data destruction at contract end


Business Continuity and Disaster Recovery


Mavim maintains comprehensive business continuity and disaster recovery plans in order to covers disasters that could impact an entire data center, ensuring fast response and service recovery.

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