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Process

Unifying BPO Governance
Business process outsourcing or BPO, refers to contracting specific projects or processes to a third-party provider. A third-party may offer services related to functions such as payroll, accounting, marketing, IT, and customer service. Startups...
Migrating ERPs? Ensure you bring your people along
Enterprise Resource Planning (ERP) is among the most complex mechanisms in any organization. Some implementations cost millions of dollars and connect thousands of users. Yet up to 80% of ERP rollouts fail to deliver what they promised. Why? Much...
Building a House...With Mavim!
At a one-off implementation exercise? Meh…. not sure. Sure, lots of wins are here to be made in terms of not just re-doing what you already had or have, but now in a new system, so why not redesign processes, cut down waste, streamline your way ...
Moving clients to Dynamics 365? Their problems, solved.
Any Microsoft Partner knows, providing value to clients is about more than great technology, it’s about the client relationship—building trust, staying in touch, knowing when to keep them in their comfort zone and when to nudge them out of it....
Process Conformance Checking for the Masses
Process owners and process analysts alike are constantly confronted with the question “Are your processes running the way you think they are running?” In many instances, core processes are written down but don’t necessarily reflect the rea...

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