business process optimization

It’s easy to take business processes for granted. Like breathing, these seemingly involuntary day-to-day tasks can feel so ordinary that we forget just how critical they are. Companies of all sizes, from two-person startups to Fortune 500 jugger...

RPA—Robotic Process Automation—is a great concept, but getting the most out of it needs a human touch. The benefit of software robots (and robots in general)—being able to execute tasks repeatedly and reliably—first needs critical analysis...