The BPM Mavim solution allows us to have a complete view of our End-to-End processes in a standardized way and make them available in a single source of truth, using technology as an enabler. The information construction format in a relational database allows us to connect Flowcharts, Step-by-Step Descriptions, KPIs, RACI matrices. Another fundamental point is the possibility of formatting the tool with Mondelez design elements, which facilitates the adoption of the tool by the end user. In addition, Mavim allows us to move forward with what we are building now to most advanced possibilities in the market in terms of Process Management: Process Mining, DTO, Customer Journey Mapping for example. It is an essential tool to change the game in terms of process management, in addition to having a great support team and constant updates to improve the tool.
Fabiana Aparecida de Lima