Mavim ConversAI

Finally, AI That Understands How Your Organization Works.

Stop searching through documents or relying on generic AI responses. Mavim ConversAI combines natural language AI with your organization's process knowledge to deliver trusted, reference-backed answers that employees can act on with confidence.

  • Reference-Backed Answers: Every response is grounded in your organization's indexed process knowledge.
  • Natural Language Search: Ask business process questions in plain language and receive contextual answers in seconds.
  • Enterprise-Ready AI: Built on Microsoft Azure with enterprise-grade security, governance, and control.
The Challenge

Finding Information Is Easy. Finding the Right Answer Is Hard.

Organizations have no shortage of information. They have process documentation, policies, work instructions, SharePoint sites, knowledge bases, and collaboration tools. The real challenge is turning all that information into answers employees can trust and act on.

Traditional search returns documents. Generic AI generates plausible responses. Neither understands how your organization actually works. The result is wasted time, inconsistent decisions, compliance risks, and growing dependence on subject matter experts.

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Information is everywhere

Knowledge is spread across documents, systems, and departments, making it difficult to find the right information when it matters.

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Search lacks context

Employees don't want another document. They want clear, contextual answers that reflect how work is actually performed.

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Generic AI isn't enough

Without business context, AI can produce generic or unsupported answers that reduce confidence instead of increasing it.

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Experts become bottlenecks

Critical process knowledge often lives with a handful of specialists, slowing decisions and limiting organizational agility.

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Why Context Matters

AI Can Only Be as Useful as the Knowledge Behind It

Business questions are rarely generic. The right answer depends on your processes, roles, policies, systems, terminology, and governance requirements.

Without that context, AI may produce an answer that sounds convincing but does not reflect how your organization operates. Employees are left to interpret the response, verify the source, and decide whether it can be trusted.

ConversAI takes a different approach. It grounds every response in your organization’s indexed process knowledge, helping users move from general information to relevant, reference-backed guidance.

The knowledge stays the same. The context determines how it should be understood.

A compliance team may focus on controls and auditability. An IT service organization may prioritize continuity and escalation. A process improvement team may look for delays, waste, and standardization opportunities. ConversAI helps interpret the same underlying knowledge through the lens that matters to your organization.

Meet Mavim ConversAI

Your Enterprise Process Knowledge Assistant

Mavim ConversAI helps employees find trusted answers to business process questions using natural language. Instead of searching through documents, users simply ask a question and receive clear, contextual answers grounded in your organization's process knowledge.

Built for enterprise environments, ConversAI combines AI-powered search with process intelligence, reference-backed responses, and enterprise-grade security to make organizational knowledge instantly accessible.

Intelligent Content Search

Ask questions in plain language and receive precise answers instead of long lists of documents. ConversAI understands intent, retrieves relevant process knowledge, and delivers answers in seconds.

Process Knowledge Insights

Go beyond finding information. ConversAI helps users understand relationships, dependencies, bottlenecks, governance structures, and opportunities for process improvement.

Reference-Backed Answers

Every response is grounded in your organization's indexed knowledge and includes source references, giving users confidence in every answer and reducing the risk of unsupported AI responses.

Enterprise-Grade Security

Your knowledge stays under your control. Built on Microsoft Azure, ConversAI operates within a secure enterprise environment while respecting your governance and security requirements.

How It Works

From Question to Trusted Answer in Seconds

ConversAI makes it easy to access organizational knowledge. Users simply ask a question in natural language, and ConversAI retrieves relevant information, understands the business context, and delivers a clear, reference-backed answer. No complex searches. No prompt engineering. Just trusted guidance when it's needed most.

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Ask a Question

Employees ask business process questions in plain language, just as they would ask a colleague.
"How do I onboard a new supplier?"
"Who approves purchases above €50,000?"
"Which policy applies to this process?"

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Understand the Context

ConversAI interprets the intent behind the question and retrieves the most relevant process knowledge, documentation, policies, and supporting information from your organization's indexed content.

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Generate a Trusted Response

Instead of returning a list of documents, ConversAI provides a clear, contextual answer tailored to the question. Every response is grounded in your organization's knowledge and includes references to the underlying sources.

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Take Action with Confidence

Employees spend less time searching and more time making informed decisions, following the right processes, and completing work with confidence.

Why This Approach Works

Why Trusted AI Starts with Trusted Knowledge

Most AI assistants are designed to answer questions. ConversAI is designed to answer business process questions with accuracy, context, and traceability. By combining AI with structured organizational knowledge, ConversAI delivers answers employees can understand, trust, and act on.

Three value pillars

Grounded in Your Organization

ConversAI retrieves answers from your organization's indexed process knowledge instead of relying on generic internet knowledge or unsupported assumptions. Every response reflects the way your business operates.

Built for Trust

Every answer is reference-backed, allowing users to verify where information comes from. This increases confidence, improves adoption, and reduces the risk of unsupported AI responses.

Designed for Enterprise

From governance and security to organizational terminology and Prompt Configuration, ConversAI is designed to fit the way your business works instead of forcing users to adapt to the AI.

The difference isn't that ConversAI gives more answers. It's that it gives answers your organization can trust.

Microsoft Ecosystem

Built on Microsoft. Designed for the Way You Work.

Mavim ConversAI is built on Microsoft Azure and integrates seamlessly with the Microsoft ecosystem. It combines enterprise-grade AI capabilities with your organization's process knowledge, helping employees find trusted answers without leaving their familiar Microsoft environment.

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Built on Microsoft Azure

Built on Microsoft Azure, ConversAI provides the scalability, reliability, and enterprise-grade foundation organizations expect from Microsoft's trusted cloud platform. It delivers AI capabilities within a secure environment designed for business-critical operations.

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Powered by Azure OpenAI

ConversAI leverages Azure OpenAI to understand natural language questions and generate clear, contextual responses. Instead of relying on generic AI knowledge, it grounds every answer in your organization's indexed process knowledge.

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Connected Across Microsoft 365

Whether employees work in Microsoft Teams, SharePoint, or Microsoft 365, ConversAI complements the tools they already use by making trusted process knowledge easier to discover, understand, and apply in their daily work.

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Enterprise-Ready by Design

Designed for enterprise environments, ConversAI operates within your Microsoft environment to help deliver trusted, consistent answers while keeping your organizational knowledge secure and under your control.

Enterprise AI delivers the greatest value when it works with the platforms your employees already use every day.

Use Cases

Helping Employees Find the Right Answers Across the Organization

From onboarding new employees to supporting transformation initiatives, ConversAI helps organizations make trusted process knowledge available exactly when and where it's needed. Here are just a few examples of how teams use ConversAI every day.

  • Onboarding & Employee Enablement

    Help new employees become productive faster by providing instant answers to process questions, policies, responsibilities, and work instructions without searching through multiple systems.

  • Business Process Management

    Give employees immediate access to standardized processes, ownership information, approval flows, and supporting documentation, helping improve consistency across the organization.

  • ERP & Microsoft Dynamics 365 Projects

    Support implementation teams and business users with contextual guidance on business processes, governance, and process documentation before, during, and after deployment.

  • Compliance & Governance

    Enable employees to quickly find policies, controls, approval requirements, and regulatory guidance while reducing the risk of relying on outdated or unsupported information.

  • Continuous Improvement

    Help process owners identify process dependencies, understand how work is performed, and uncover opportunities for standardization and improvement using connected organizational knowledge.

  • Enterprise AI Readiness

    Provide AI initiatives with trusted organizational knowledge that helps employees receive accurate, contextual, and reference-backed answers instead of generic AI responses.

Why Organizations Choose Mavim

Built for Enterprise AI. Grounded in Organizational Knowledge.

Organizations don't need another AI assistant. They need AI they can trust to answer business process questions accurately, consistently, and securely. That's why organizations choose Mavim. By combining enterprise AI with structured process knowledge, ConversAI helps employees work with confidence while supporting governance, compliance, and continuous improvement.

  • Trusted Answers, Not Guesswork

  • Built for the Enterprise

  • Designed Around Business Processes

  • Ready for Transformation

Trusted Answers, Not Guesswork

Every response is grounded in your organization's indexed process knowledge and supported by source references, helping employees verify information and make informed decisions.

Built for the Enterprise

From security and governance to organizational terminology and Prompt Configuration, ConversAI is designed to fit enterprise environments where consistency and control matter.

Designed Around Business Processes

ConversAI understands the relationships between processes, policies, roles, and supporting documentation, providing employees with contextual guidance instead of isolated information.

Ready for Transformation

Whether you're improving business processes, implementing Microsoft Dynamics 365, adopting the Business Process Catalog, or scaling Enterprise AI, ConversAI helps make organizational knowledge accessible across every stage of transformation.

When people can trust the answers, they make better decisions.
When organizations can trust their knowledge, transformation happens faster.

Resources

Continue Your ConversAI Journey

Whether you prefer watching a product demonstration, exploring expert insights, or reading in-depth content, these resources will help you discover how ConversAI makes trusted organizational knowledge accessible across your enterprise.

Explore More AI Capabilities

ConversAI is part of Mavim's broader AI portfolio. Discover how Mavim AI helps organizations transform process knowledge into intelligent, AI-powered business capabilities.

Frequently Asked Questions

Can't find the answer you're looking for? Contact our team. We'd be happy to help. 

What makes Mavim ConversAI different from generic AI assistants?

Generic AI assistants generate answers based on publicly available information or broad language models. Mavim ConversAI is different. It grounds every response in your organization's indexed process knowledge, policies, and documentation. Instead of providing generic answers, ConversAI delivers contextual, reference-backed guidance that reflects how your business actually operates. This helps employees find accurate information faster, verify the source of every answer, and make decisions with greater confidence while supporting governance and consistency across the organization.

How does ConversAI deliver trusted, reference-backed answers?

ConversAI combines natural language AI with your organization's indexed process knowledge. When a user asks a question, ConversAI retrieves relevant information from trusted business sources, understands the context of the request, and generates a clear answer with references to the underlying documentation. This approach helps employees verify information, reduces the risk of unsupported AI responses, and ensures answers remain aligned with your organization's processes and policies.

Which Microsoft applications does ConversAI integrate with?

ConversAI is built on Microsoft Azure and complements the Microsoft ecosystem organizations already rely on. It works alongside Microsoft 365 applications such as Teams and SharePoint while leveraging Azure OpenAI and Azure AI Search to provide natural language access to trusted organizational knowledge. This enables employees to find relevant process information within the Microsoft environment they use every day, helping improve productivity and user adoption.

How can ConversAI support Microsoft Dynamics 365 implementations?

Successful Dynamics 365 implementations depend on more than technology—they require employees to understand new processes, responsibilities, and ways of working. ConversAI helps implementation teams and end users quickly access trusted process knowledge, work instructions, governance information, and supporting documentation. By providing contextual, reference-backed answers throughout the implementation journey, ConversAI helps accelerate user adoption, improve consistency, and reduce reliance on subject matter experts.

Can ConversAI help with employee onboarding and knowledge sharing?

Yes. ConversAI helps new employees become productive faster by making organizational knowledge easy to access through natural language questions. Instead of searching through multiple documents or asking colleagues for help, employees receive clear, contextual answers based on trusted business knowledge. This reduces onboarding time, improves knowledge sharing, and helps preserve critical organizational expertise as teams grow and evolve.

Is my organizational data secure?

Yes. ConversAI is built on Microsoft Azure and designed for enterprise environments where security, governance, and control are essential. Rather than relying on public information, ConversAI uses your organization's indexed knowledge while operating within your Microsoft environment. This helps organizations maintain control over their business knowledge while providing employees with secure access to trusted, contextual information.

Ready to Get Started?

Turn Organizational Knowledge into Trusted Answers

See how Mavim ConversAI helps employees find trusted, reference-backed answers to business process questions using natural language. Schedule a personalized demo and discover how ConversAI can improve productivity, support governance, and accelerate business transformation.

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