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Microsoft x Mavim TechTalk Series

Business Process Catalog for Dynamics 365
TechTalk Series

Join Microsoft and Mavim experts as they explore how the Microsoft Business Process Catalog helps organizations deliver successful Dynamics 365 transformations. Learn how a process-first approach reduces complexity, accelerates implementation, aligns business and technology teams, and creates the foundation for scalable AI and agentic workflows.

Weekly Live Sessions Microsoft Experts On-Demand Library Dynamics 365 Best Practices

What is the Microsoft Business Process Catalog in Mavim TechTalk Series?

The Microsoft x Mavim TechTalk Series is a strategic collaboration designed for Certified Partners, Dynamics 365 End Customers, and Microsoft Field Sellers and Technical Teams. This series provides a comprehensive framework for driving process-led transformations, ensuring that
implementations remain aligned with Microsoft standard functionality to reduce complexity and technical debt.

Using Mavim as the central design hub for the Microsoft Business Process Catalog, the agenda covers the entire business transformation
lifecycle: from initial strategy and "Agentic Design" for AI, to role-focused excellence for project managers and sellers.

Live Sessions

Starting in April, these sessions will recur every Thursday. Please note that as this is a live post, the schedule is subject to change; we recommend checking back regularly for the latest updates on session dates and times.

Next Live Session (AME-EMEA)

Every Thursday at 7 AM Pacific

Morning session for Europe, Middle East, and Africa.

TechTalk Video Library: Previous On-Demand Sessions

Want to catch up or level up your skills? Dive straight into our full library of previous sessions on-demand below!

🕐  62 minutes
Introduction to the Business Process Catalog in Mavim
Rachel Profitt - Microsoft
Mandi Toves - Microsoft
Lennard van Leuven - Mavim
Leo Salomons - Mavim
Watch On-Demand
This TechTalk introduces the Microsoft Business Process Catalog in Mavim and explains its structure, how processes and objectives connect, and why this is important for scope alignment and planning. The session includes a guided Mavim walkthrough showing how partners can explore and use the catalog as a baseline for customer engagements.
Watch On-Demand
🕐  66 minutes
The Microsoft Business Process Catalog in Azure DevOps
Rachel Profitt - Microsoft
Mandi Toves - Microsoft
Watch On-Demand
This Tech Talk shows how to use the Microsoft Business Process Catalog in Azure DevOps to plan and deliver implementations by mapping process levels to work items, importing the catalog as a project starting point, and using this structure to define scope, organize work, and keep full traceability.
Watch On-Demand
🕐 37 minutes
Using the Objectives Hierarchy in the Business Process Catalog
Rachel Profitt - Microsoft
Mandi Toves - Microsoft
Watch On-Demand
This TechTalk explains the objectives hierarchy and how it connects Azure DevOps and Mavim to real business outcomes, showing how objectives, program increments, and sprint goals link to business processes to keep delivery focused, visible, and aligned to key results.
Watch On-Demand
🕐  68 minutes
Using the Catalog Hierarchy in the Business Process Catalog
Rachel Profitt - Microsoft
Lennard van Leuven - Mavim
Watch On-Demand
Take a deeper dive into how the Business Process Catalog hierarchy supports implementation planning and solution design across Azure DevOps and Mavim. Learn how process levels help define scope, guide fit-gap analysis, and extend the catalog to meet customer-specific needs. Discover how partners can layer in their industry expertise while staying aligned to Microsoft’s recommended process framework.
Watch On-Demand
🕐   57 minutes
Using the Deliverables Hierarchy & Delivery Plan in Business Process Catalog
Rachel Profitt - Microsoft
Mandi Toves - Microsoft
Leo Salomons - Microsoft
Watch On-Demand
This TechTalk shows how to use the Deliverables Tree and Delivery Plan in the Microsoft Business Process Catalog to turn process designs into structured work, sequence that work with a Success by Design–aligned plan, and deliver consistent, scalable implementations with clear governance.
Watch On-Demand
🕐  47 minutes
Tranforming Business Processes with an Agentic Mindset for CE Apps
Rachel Profitt - Microsoft
Joe Thomas - Microsoft
Leo Salomons - Mavim
Watch On-Demand
In this TechTalk we explain how to adopt an agentic mindset in D365 Customer Engagement. Discover how to move from fragmented workflows to scalable, end-to-end processes that combine human expertise with AI agents. See real examples in customer service, sales, and field service, and learn a practical framework to identify where AI adds real value. You’ll also explore the four stages of agentic maturity and how to measure success in productivity, quality, adoption, and ROI.
Watch On-Demand
🕐   61 minutes
Transforming Business Processes with an Agentic Mindset for F&O Apps
Nicole Joyce - Microsoft
Priyanka Sinha - Microsoft
Alejandra Cabrales - Microsoft
Leo Salomons - Mavim
Watch On-Demand
In this TechTalk we explore how organizations can redesign business processes with an agentic mindset, moving from manual, repetitive work to human-led, agent-operated operations. You'll learn how modern business analysts evolve into transformation leaders, the four pillars of agentic transformation, and how to identify process bottlenecks. It covers why diagnosing People, Process, Data, and Technology issues matters before introducing AI to deliver measurable business value.
Watch On-Demand

Roadmap: From Strategy to Operational Excellence

The Tech Talk series follows the complete D365 project lifecycle, aligned with the Microsoft Success by Design framework, ensuring a seamless transition from initial strategic intent to a fully optimized, AI-ready operational environment. 

Strategy & Scope

  • + Defining Business Objectives
  • + Process Selection & Scope

Design & Fit-Gap

  • + Standardizing for AI & Agents
  • + Refining the Catalog

Build & Execution

  • + Design to Delivery Sync
  • + End-to-End Traceability

Go-Live & Optimization

  • + User Adoption & Training
  • + Continuous Improvement

Frequently Asked Questions

What are the Microsoft x Mavim TechTalks?

The Microsoft x Mavim TechTalks are a collaborative, tactical webinar series designed to help organizations bridge the gap between business process management (BPM) and operational execution. Each episode features enterprise architects and Microsoft FastTrack experts demonstrating how to leverage Mavim to accelerate digital transformation, cloud migrations, and process mining initiatives within the Microsoft ecosystem. 

Who should attend these TechTalk sessions?

 This series is specifically built for Process Managers, Business Analysts, Enterprise Architects, and Operations Leaders who want to move beyond static layout design and drive actual operational efficiency. Whether you are currently planning a Microsoft Dynamics 365 implementation or optimizing existing workflows, these technical walkthroughs provide actionable, data-driven frameworks for your team. 

What specific topics are covered in this TechTalk series?

The series transitions from foundational process mapping to advanced AI execution across the entire Microsoft ecosystem. Key blocks cover anchoring the Microsoft Business Process Catalog within Azure DevOps work hierarchies, migrating to an "Agentic Mindset" for AI agents (spanning Customer Engagement, Finance & Operations, and Azure/Fabric), and establishing role-focused frameworks for project managers using dashboards, sprints, and backlogs. 

Are the TechTalk sessions free to watch on-demand?

Yes, all episodes of the TechTalk series are fully unlocked and available for on-demand streaming in the repository table above. You can register for upcoming live sessions to participate in the interactive Q&A or browse the archive to access specific documentation, slides, and tactical key takeaways.

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