DRIVE 2026

Accelerating Dynamics 365 ERP Projects 

What changes when business processes are clearly structured and shared before a Dynamics 365 ERP implementation starts, instead of being documented and aligned along the way?

Key takeaways of this session:
  • Get practical ways to use Mavim in your ERP program for better visibility, traceability, and decisions.
  • See how Mavim cuts implementation risk, speeds delivery, and strengthens project control.
  • Understand how Mavim supports end-to-end ERP transformation in your D365 projects.
duration 28 minutes
who is this webinar for ERP Program Managers, Dynamics 365 Solution Architects, Process Managers, IT Directors, Change Management Leads, Microsoft Dynamics 365 Implementation Partners
Summary
Dynamics 365 ERP implementations often rely on fragmented documentation and late process alignment. In this session, AW Latam explains how they use Mavim within Microsoft Success by Design to structure business processes and align them with Dynamics 365 capabilities. This supports traceability and shared understanding during implementation and after go‑live.
Speakers
 
Maria Laura Tomé Customer Service Lead, AW Latam
video Chapters
02:44
From fragmented documents to structured process alignment
05:18
Reducing rework and shortening approval cycles
08:54
Transparency and collaboration with business stakeholders
16:06
Post go-live value: onboarding, consistency, and change
In partnership with AW

 

From Fragmented ERP Documentation to Structured Process Governance

An overview of how AW Latam applies structured process modeling and governance to support Dynamics 365 ERP implementations across regions and life‑cycle phases.


solutions
Fragmented Documentation Slows ERP Delivery

Traditional Dynamics 365 implementations rely on Word documents, SharePoint files, emails, and manual explanations. According to AW LatAm, this leads to interpretation gaps, repeated discussions, higher rework, and delayed decisions. Consultants and business users spend time clarifying basics instead of focusing on solution design and delivery.

problem-solving
ERP Complexity Increases Change Pressure

Organizations operate across regions, languages, and locations while running Dynamics 365 ERP on a single platform. Without a shared process view, changes, rollouts, and user onboarding take longer. AW LatAm highlights that implementations, post go‑live changes, and future acquisitions all depend on having accessible, consistent process documentation.


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From Documents to Living Process Context

Instead of treating process documentation as static output, the approach shifts toward maintaining a single, shared process model that reflects how the business actually works. This enables continuous alignment between business processes and Dynamics 365 functionality and supports ongoing collaboration during design, implementation, and optimization phases.

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Direct Navigation From Process to Transaction

AW Latam uses Mavim as a shared environment where business processes, supporting documentation, and Dynamics 365 navigation come together. Instead of working with scattered files and emails, teams review processes in one place and drill down directly to Dynamics 365 transactions. This supports shared understanding during implementation and provides process context that can be revisited after go‑live.

“Working from one shared process view replaces scattered documents and creates clarity across teams and locations.

FAQ's

What is the role of the Business Process Catalog in a Dynamics 365 implementation?

The Business Process Catalog provides a structured, end‑to‑end view of business processes aligned with Dynamics 365. AW Latam explains that they use it within Microsoft Success by Design to create early alignment, shared understanding, and traceability throughout the implementation lifecycle.

How does a shared process model help reduce rework during ERP projects?

According to AW Latam, having agreed and visible processes reduces assumptions and repeated discussions. Design decisions and changes are reviewed in one place, which shortens approval cycles and avoids revisiting earlier implementation steps.

How does this approach support change management?

AW Latam explains that process models are shared from the start and used during workshops and reviews. This transparency reduces reactive behavior when changes occur and helps people understand decisions based on documented process context instead of informal explanations.

What value does this provide after go‑live?

After go‑live, the same process documentation can be reused for onboarding, future changes, and expansion to new sites. AW Latam states that this supports consistency across regions and reduces the time needed to explain or re‑document processes.

How does this approach support multinational organizations in Latin America?

AW Latam highlights that a shared process model creates a common reference point across countries, even when language and terminology differ. This helps teams understand processes consistently and collaborate more effectively on Dynamics 365 implementations.

How does AW Latam use Mavim during a Dynamics 365 ERP implementation?

AW Latam uses Mavim as a central place to model, review, and validate business processes throughout the Dynamics 365 implementation lifecycle. Instead of relying on documents, emails, or SharePoint folders, processes are discussed and updated in Mavim, where users can also drill down directly to Dynamics 365 transactions. This supports traceability during implementation and provides reusable process context after go‑live