BUSINESS PROCESS MANAGEMENT

Turn Process Knowledge Into a Foundation for Transformation

Bring processes, people, systems, and business context together in one trusted environment. Mavim helps you standardize how work gets done, govern processes across the enterprise, and create the foundation for continuous improvement and transformation.

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TRUSTED BY ORGANIZATIONS MANAGING
COMPLEX PROCESSES AT SCALE

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  • Salvation Army-1
  • Zeppelin-Cat
  • JM Family
  • Carglass
  • Cargill
  • Cegeka
  • schiphol-logo-grey
  • Dominos
  • Mondelez
  • Accenture
  • Port-of-Rotterdam
THE CHALLENGE

When Processes Are Fragmented, Control Gets Lost

Process knowledge is often scattered across documents, systems, and teams. Ownership becomes unclear, documentation falls behind, and employees no longer know which way of working to trust.

Without a shared process foundation, organizations struggle to maintain consistency, govern change, and understand how processes, people, systems, and policies connect.

Business Process Management brings that structure back.

BUSINESS PROCESS MANAGEMENT

What Business Process Management Really Means

What is Business Process Management?

Business Process Management (BPM) is a structured approach to designing, managing, improving, and governing the processes through which an organization operates. It creates clarity around how work gets done, who is responsible, which systems and information are involved, and how processes support business objectives.

Mavim's Perspective on BPM

BPM should do more than document processes. It should create a shared understanding of how the organization works and provide the structure to improve it.

Mavim connects processes with the people, roles, systems, data, risks, controls, and strategic objectives around them. This turns process management into a living business foundation that helps organizations:

  • Create one trusted view of how work should be done
  • Connect processes to their wider business context
  • Establish ownership, governance, and accountability
  • Understand the impact of change before acting
  • Continuously improve how the organization operates

BPM becomes not just a way to manage processes, but a foundation for managing change.

FROM FRAGMENTATION TO CONTROL

Build a Trusted Process Foundation

Bring process knowledge together in one connected environment and create a reliable foundation for how work gets done across your organization.

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Model and Standardize Processes

Capture processes consistently and create a shared way of working across teams, functions, and locations.

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Connect Business Context

Link processes to roles, systems, data, risks, controls, documents, and other relevant business information.

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Establish Ownership and Governance

Make responsibilities clear, manage approvals and changes, and keep process information accurate and controlled.

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Make Process Knowledge Accessible

Give employees easy access to the processes, guidance, and information they need to perform their work consistently.

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Keep Processes Alive

Continuously maintain and improve processes as your organization, systems, and ways of working evolve.

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BEYOND PROCESS MODELING

From Process Models to Business Context

A process model shows how work flows. But understanding how an organization operates requires more context.

Mavim connects processes to the people, systems, information, risks, controls, policies, and objectives around them. Instead of isolated diagrams, you create a connected view of how your organization works.

Process → People → Systems → Information → Risks & Controls → Strategy

This connected business context helps teams understand dependencies, assess the impact of change, and make better decisions across the organization.

Your processes become more than documentation. They become a source of business intelligence.

FROM PROCESS KNOWLEDGE TO EXECUTION

Make Process Knowledge Available Where Work Happens

Process knowledge only creates value when people can use it.

Give employees easy access to approved processes, work instructions, policies, and supporting information, so they always know what to do and where to find the right guidance.

One Trusted Place to Find How Work Gets Done

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Find

Quickly navigate to the right process, instruction, or supporting information.


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Understand

See processes in context, with clear roles, responsibilities, and related guidance.

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Work in the Microsoft Ecosystem

Access trusted process knowledge within the Microsoft tools people use every day, bringing process guidance closer to the flow of work.

 

Keep process knowledge out of the repository and in the hands of the people who need it. 

PROCESS GOVERNANCE

Govern Processes Across the Enterprise

As processes span teams, systems, and locations, keeping them consistent and controlled becomes increasingly difficult.

Mavim brings structure to process governance by making ownership, responsibilities, approvals, and changes explicit across the organization.

Operational Guide - Process Governance After D365 Go-Live

handClear Ownership

Assign process owners and responsibilities so accountability is never ambiguous.

shuffleControlled Change

Manage reviews, approvals, versions, and updates through a governed process lifecycle.

list (1)Consistent Standards

Apply shared modeling conventions and governance standards across teams and business units.

eye (3)Enterprise-Wide Visibility

Give stakeholders a trusted view of process ownership, status, and dependencies.

Create the governance needed to keep processes trusted as your organization changes.

download the operational guide about process governance
FROM CONTROL TO IMPROVEMENT

From Process Management to Continuous Improvement

Managing processes creates clarity around how work should happen. Continuous improvement starts when you use that foundation to understand how work can be done better.

With trusted processes, clear ownership, and connected business context in place, organizations can identify improvement opportunities, act on them, and continuously evolve how work gets done.

Manage the Process

Create, standardize, govern, and maintain how work should be done.

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Improve the Process

Identify opportunities, implement improvements, and measure how processes evolve over time.

Ready to move from managing processes to continuously improving them?

EXPLORE OPERATIONAL EXCELLENCE
BPM IN TRANSFORMATION

Turn Process Clarity Into Transformation Impact

A trusted process foundation does more than improve how processes are managed. It gives transformation teams the context they need to understand change, make better decisions, and move with confidence.

Standardize Ways of Working

Create consistent processes across teams, business units, and regions while allowing for the variation your organization needs.

Outcome: Greater consistency, clarity, and control.

Understand Transformation Impact

See how processes connect to people, systems, information, and objectives to understand dependencies and assess the impact of change. 

Explore Digital Twin of the Organization

Accelerate ERP Transformation

Define and align business processes before configuring technology, helping teams make better design decisions and reduce transformation risk.

Explore Dynamics 365 & ERP Transformation

Create Trusted Business Context for AI

Give Enterprise AI structured context about how work happens, who is responsible, and which business rules and processes should guide its responses and actions.

Explore
Enterprise AI
WHY MAVIM

Why Mavim for Business Process Management?

Mavim goes beyond process modeling to make process knowledge part of how your organization understands, governs, and transforms itself.

Connected, Not Isolated

Connect processes to people, systems, information, risks, controls, and strategic objectives to understand the wider business context.

Designed and Actual

Bring together how processes should work and how work actually happens to reveal gaps and opportunities for improvement.

Governed at Enterprise Scale

Establish clear ownership, consistent standards, and controlled change across processes, teams, and business units.

Built for Transformation

Use trusted process knowledge as a foundation for continuous improvement, ERP transformation, Digital Twin of the Organization, and Enterprise AI.

BUILT FOR THE MICROSOFT ECOSYSTEM

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Connect Process Management With Your Microsoft Ecosystem 

Built on Microsoft technology, Mavim connects trusted process knowledge with the tools organizations
use to work, transform, and innovate.

CUSTOMER SUCCESS

How Carglass Transformed Its Process Landscape

Carglass needed greater structure and consistency across its process landscape. With Mavim, the organization created a more connected approach to managing process knowledge and making it accessible across the business.

The result is a stronger foundation for standardization, collaboration, and continuous improvement.

Watch the Carglass story
RESOURCES

Explore Business Process Management

Go deeper into the principles and practices behind effective Business Process Management, from building a trusted process foundation to using it as a driver for transformation.

EBOOK

A Holistic Approach to Business Process Mapping and Modeling

Learn how process mapping and modeling create a shared understanding of how work gets done and provide the foundation for successful business transformation.

eBook - A Holistich Approach to Business Process Mapping and Modeling - download-image-1

Explore the eBook
FACT SHEET

The Essential Role of a BPM Platform in Communicating Process Change

Discover how a BPM platform helps organizations turn process changes into clear, accessible guidance and keep teams aligned around trusted ways of working.

 

Read the Fact Sheet
EBOOK

Business Process Transformation Guide

Explore a seven-step approach to business process transformation and learn how BPM provides the foundation for connecting processes, people, systems, and business outcomes.

EXPLORE THE GUIDE
FREQUENTLY ASKED QUESTIONS

Business Process Management FAQs

Get clear answers to common questions about Business Process Management, process governance, continuous improvement, and how BPM supports enterprise transformation.

What is Business Process Management (BPM)?

Business Process Management (BPM) is a structured approach to designing, managing, improving, and governing business processes. It helps organizations understand how work gets done, establish clear ownership, standardize ways of working, and continuously adapt processes as the organization changes.

What is the difference between BPM and process modeling?

Process modeling focuses on visually describing how a process works. BPM is broader. It combines process modeling with ownership, governance, business context, collaboration, and continuous improvement to help organizations actively manage processes throughout their lifecycle.

What are the benefits of Business Process Management?

BPM creates greater clarity, consistency, and control across an organization. It helps standardize ways of working, clarify roles and responsibilities, centralize process knowledge, strengthen governance, identify improvement opportunities, and provide a trusted process foundation for business transformation.

How does BPM help organizations standardize processes?

BPM provides a shared framework for defining, documenting, and managing processes across teams, business units, and locations. Organizations can establish common standards while maintaining necessary variations, helping employees work consistently without ignoring legitimate local or operational differences.

How does BPM support process governance?

BPM makes process ownership, responsibilities, standards, reviews, approvals, and changes explicit. A governed process lifecycle helps organizations keep process information accurate, controlled, and up to date while providing visibility into who owns each process and how it evolves. 

What is the role of BPM in business transformation?

BPM provides a trusted understanding of how an organization operates today and how processes need to change. By connecting processes with people, systems, information, and objectives, organizations can better assess dependencies and transformation impact before implementing change.

How does BPM support continuous improvement?

BPM establishes the process foundation needed for continuous improvement by defining how work should be done and making ownership and performance visible. Organizations can use this foundation to identify improvement opportunities, implement changes, and continuously evolve their ways of working.

How does Mavim support Business Process Management?

Mavim provides a connected platform for modeling, managing, governing, and sharing business processes across the enterprise. It connects process knowledge with people, systems, information, risks, controls, and objectives, creating trusted business context for continuous improvement and broader transformation.
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READY TO TAKE CONTROL OF YOUR PROCESSES?

Build a Trusted Foundation for How Work Gets Done

See how Mavim helps you connect, manage, and govern processes across your organization, turning process knowledge into a trusted foundation for continuous improvement and transformation.

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