Microsoft Copilot Connector

Make Microsoft Copilot Enterprise-Aware

Turning AI Into Business Intelligence

Microsoft Copilot helps people work faster. The Mavim Copilot Connector helps it work smarter.

By connecting Microsoft Copilot to structured enterprise process intelligence, Mavim enables AI to understand your business processes, governance, roles, and operating model. The result is contextual, reference-backed guidance that helps employees make better decisions, accelerate adoption, and increase the value of your Microsoft investments.

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The Challenge

Copilot Knows Your Data. Does It Know Your Business?

Microsoft Copilot is changing the way people work. It summarizes information, drafts content, answers questions, and helps employees complete everyday tasks faster. As organizations expand Copilot across Dynamics 365 and Microsoft 365, expectations are growing just as quickly.

But productivity alone isn't the goal.

The real opportunity begins when AI understands how your organization actually operates.

Copilot verbindt data met bedrijfskennis
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Copilot understands transactions

Copilot can access application data, Microsoft Graph signals, and configured business logic. But business transactions alone rarely provide the full operational context behind a decision.

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Business knowledge is fragmented

Critical knowledge about processes, governance, roles, controls, and system dependencies often lives across disconnected documents, diagrams, SharePoint sites, and individual experts. AI cannot reliably reason over information that isn't structured or connected.

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Without context, AI remains generic

When Copilot lacks enterprise process intelligence, it can explain features and summarize information, but it cannot reliably answer questions such as:

  • Which business process does this belong to?
  • Who is responsible for approving this step?
  • Which controls apply?
  • What downstream systems are affected?
  • What happens if this process changes?

Organizations don't need more AI. They need AI that understands how their business is designed to operate.
That's the missing layer between productivity and enterprise value.

The Missing Layer — Structured Enterprise Context
Why Context Matters

The Missing Layer Between AI and Your Business

Every organization already possesses the knowledge that AI needs to deliver meaningful business guidance.

Your processes are documented. Your governance is defined. Your roles, controls, applications, and implementation decisions already exist.

The challenge is that this knowledge is often scattered across process models, Visio diagrams, SharePoint sites, implementation documents, and the experience of individual employees. While people can piece these sources together, AI cannot.

Without structured enterprise context, Copilot can only reason over the information it can access.

Your Business Already Has the Answers

The knowledge behind your business processes already exists. It defines how work flows across departments, who is responsible for each activity, which policies apply, and how systems work together. The challenge isn't creating this knowledge. It's making it accessible.

Enterprise Knowledge Lives Everywhere

Critical process knowledge is often spread across disconnected repositories and teams. Process models, governance documentation, implementation artifacts, and business expertise all contain valuable context, but they rarely exist as a single, connected source of truth.

AI Needs Structured Context

AI doesn't understand relationships simply because information exists. It needs structured, connected, and governed knowledge that links processes, roles, controls, applications, and decisions. Only then can Copilot move beyond generic assistance to provide guidance that reflects how your organization actually operates.

 

This is where enterprise process intelligence becomes essential.

By organizing business knowledge into a structured, connected model, organizations provide Microsoft Copilot with the context it needs to deliver relevant, reference-backed guidance instead of generic responses. The result isn't more AI. It's AI that understands your business.

The Solution

Make Copilot Enterprise-Aware

From Helpful Assistant to Enterprise Intelligence

Microsoft Copilot is most valuable when it understands more than transactions and application data. It needs the business context behind every decision.

The Mavim Copilot Connector bridges that gap by connecting Microsoft Copilot to your organization's structured enterprise process intelligence. Instead of relying solely on application data, Copilot can reason over the processes, governance, roles, controls, and relationships that define how your business operates.

The result is AI that delivers guidance grounded in your operating model, not just your data.

Van Copilot naar enterprise-intelligentie

  • Understand Your Business Processes

  • Connect Enterprise Context

  • Deliver Reference-Backed Guidance

  • Support Work Where It Happens

Understand Your Business Processes

Give Copilot access to structured process models instead of disconnected documentation. Users can ask natural language questions and receive answers based on how work is actually designed to be performed.

Connect Enterprise Context

Bring together processes, roles, applications, controls, and implementation decisions in a single connected knowledge model. By understanding these relationships, Copilot can provide business context that would otherwise remain hidden across multiple systems and documents.

Deliver Reference-Backed Guidance

Help users make informed decisions with answers grounded in governed enterprise knowledge. Instead of generic AI responses, Copilot provides contextual guidance based on how your organization is designed to operate.

Support Work Where It Happens

Surface enterprise process intelligence directly within Dynamics 365 and Mavim. Employees receive contextual guidance in the applications they already use, reducing the need to search through documentation or rely on tribal knowledge.

 

The Mavim Copilot Connector doesn't replace Microsoft Copilot. It extends Copilot with the structured enterprise knowledge required to understand how your organization actually operates. That transforms Copilot from a productivity assistant into an enterprise-aware AI companion that helps people make better decisions with greater confidence.

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Behind the Experience

How It Works

The Mavim Copilot Connector enables Microsoft Copilot to access structured enterprise process intelligence alongside the information already available in Microsoft applications. Instead of searching disconnected documents or relying solely on application data, Copilot can retrieve trusted business context from a governed knowledge model.

Every answer is grounded in the relationships between your processes, roles, controls, applications, and implementation decisions, helping users understand not only what to do, but also why.

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Capture Enterprise Knowledge

Mavim brings together your business processes, governance, roles, applications, controls, and implementation decisions in a single, structured knowledge model. Rather than storing isolated documents, it connects the relationships that define how your organization operates.

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Make Knowledge AI-Ready

The Mavim platform indexes this structured enterprise knowledge so Microsoft Copilot can interpret relationships instead of searching unstructured content. This enables AI to understand context, dependencies, and business logic across your organization.

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Connect Copilot to Business Context

Through the Mavim Copilot Connector, Microsoft Copilot securely retrieves relevant process intelligence whenever users ask questions. Instead of generic responses, Copilot can reference the processes, policies, controls, and roles that apply to the task at hand.

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Deliver Context Where People Work

Users receive contextual guidance directly within Dynamics 365 and Mavim, without switching applications or searching for documentation. Whether they need process guidance, governance information, or implementation context, the right knowledge is available exactly when it's needed.


The result is a seamless experience where enterprise knowledge becomes part of everyday work.
Instead of searching for information, employees simply ask. Microsoft Copilot retrieves the relevant business context from Mavim and delivers guidance grounded in how your organization is designed to operate.

Business Outcomes

Why This Approach Works

AI delivers the greatest value when it's grounded in the way your organization actually operates.

By combining Microsoft's AI capabilities with Mavim's structured enterprise process intelligence, organizations move beyond generic assistance to deliver trusted guidance, support better decisions, and embed governance into everyday work.

The result is not just a more capable Copilot. It's a more informed organization.

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    Improve Decision-Making

    Give employees the business context they need before taking action. Instead of relying on assumptions or fragmented documentation, users receive guidance based on documented processes, governance, and organizational relationships.

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    Strengthen Governance

    Embed governance directly into daily workflows. By making roles, controls, policies, and approval structures available to Copilot, organizations encourage consistent execution while reducing compliance and operational risk.

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    Accelerate User Adoption

    Help employees learn while they work. Contextual, reference-backed guidance reduces reliance on manuals and support teams, enabling users to navigate Dynamics 365 with greater confidence from day one.

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    Break Down Information Silos

    Bring together process knowledge that would otherwise remain scattered across documents, systems, and teams. A connected enterprise knowledge model ensures everyone works from the same trusted source of information.

  • business-value

    Increase the Value of Microsoft AI

    Organizations are already investing in Dynamics 365 and Microsoft Copilot. By adding structured enterprise context, they extend those investments beyond individual productivity to support governance, operational excellence, and continuous transformation.

Technology alone doesn't create business value. Business value comes from combining AI with trusted enterprise knowledge.
When Microsoft Copilot understands not only your data, but also your processes, governance, and operating model, every interaction becomes more relevant, more consistent, and more valuable.

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Built on Microsoft

One Connected Microsoft Ecosystem

The value of Microsoft technologies increases when people, processes, systems, and AI work together.

Mavim extends the Microsoft ecosystem by connecting Dynamics 365, Microsoft Copilot, the Microsoft Business Process Catalog, Azure DevOps, Power Platform, and Microsoft 365 through a shared foundation of structured enterprise process intelligence.

Instead of isolated applications, organizations gain a connected operating model where business context flows seamlessly between people, processes, and technology.

Connected Ecosystem

Rather than integrating with Microsoft products as individual point solutions, Mavim connects the technologies that support your transformation journey.

As enterprise knowledge changes, those updates become available across the Microsoft ecosystem, helping teams work from the same trusted source of truth while reducing duplication and maintaining governance.

Whether users are documenting processes, executing transactions, managing implementations, analyzing performance, or interacting with AI, they can access the same structured business context throughout the platform.

Real-World Applications

Common Scenarios Where Enterprise-Aware AI Makes a Difference

Every organization uses Microsoft Copilot differently, but the need for trusted business context remains the same.

Whether employees are executing transactions, managing change, onboarding new colleagues, or improving business processes, the Mavim Copilot Connector delivers the enterprise knowledge they need directly within their daily workflows.

  • Copilot_Guide Employees Through Complex Processes

    Guide Employees Through Complex Processes

    Employees don't always know the next step in an unfamiliar or infrequently performed process. Instead of searching documentation or asking colleagues, they can ask Microsoft Copilot for guidance directly within Dynamics 365. Powered by Mavim's structured process intelligence, Copilot provides visual workflows, contextual explanations, and clear next steps, helping users complete tasks more confidently and consistently.

  • Copilot_Support Better Business Decisions

    Support Better Business Decisions

    Business decisions require more than transactional data. Employees need to understand which policies apply, who is responsible, what controls are in place, and how changes affect related processes. By providing enterprise context alongside operational data, Copilot helps users make faster, more informed decisions that align with established governance and business processes.

  • Copilot_Accelerate User Adoption

    Accelerate User Adoption

    Learning becomes part of everyday work instead of a separate training activity. Employees can ask natural language questions whenever they need support and receive contextual, reference-backed guidance based on their organization's documented processes. This reduces dependence on manuals and support teams while helping new and experienced users work with greater confidence in Dynamics 365.

  • Copilot_Improve Process Performance

    Improve Process Performance

    Organizations can combine enterprise process intelligence with process mining to understand both how work is designed to happen and how it actually happens. Employees can ask natural language questions about bottlenecks, delays, or process performance and receive insights that help identify improvement opportunities, support continuous optimization, and improve operational efficiency.

  • Copilot_Manage Change With Confidence

    Manage Change With Confidence

    Business transformations often affect multiple processes, applications, and teams. Before implementing a change, employees can use Copilot to understand process dependencies, governance requirements, related applications, and implementation impacts. This helps project teams make informed decisions, reduce risk, and execute Dynamics 365 transformations with greater confidence and consistency.

  • Copilot_Provide Trusted Answers Across the Organization

    Provide Trusted Answers Across the Organization

    Employees across finance, operations, IT, and transformation teams need reliable answers to business questions every day. Instead of relying on fragmented documentation or tribal knowledge, they can ask Copilot in natural language and receive responses grounded in structured enterprise process intelligence. The result is faster access to trusted information and greater consistency across the organization.

The Mavim Copilot Connector isn't designed for a single department or business process.
It's designed for every employee who needs trusted business context to work more effectively, make better decisions,
and confidently navigate change.

Why Organizations Choose Mavim

The Intelligence Layer Behind Microsoft Copilot

Microsoft Copilot is transforming the way people work. Mavim helps ensure it understands the business it's working for.

By combining structured enterprise process intelligence with Microsoft's AI capabilities, Mavim enables organizations to move beyond productivity gains and create AI experiences grounded in governance, business context, and operational knowledge.

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Structured Enterprise Intelligence

The foundation for enterprise-aware AI.

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Connected Microsoft Ecosystem

One operating model across Microsoft technologies.

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Governance by Design

Trusted guidance grounded in documented business knowledge.

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Business Outcomes That Scale

From productivity gains to enterprise transformation.

Learn More

Explore Related Resources

Discover how organizations are connecting Microsoft Copilot with structured enterprise process intelligence to improve decision-making, strengthen governance, and accelerate Dynamics 365 adoption.

Whether you're exploring the business value, technical architecture, or real-world applications of the Mavim Copilot Connector, these resources will help you take the next step.

UNDERSTAND THE STRATEGY

Dynamics + Mavim + Copilot: Turning Enterprise Process Intelligence into Real Business Value

Discover why enterprise process intelligence is the missing layer between Microsoft Copilot and meaningful business outcomes. This executive brief explains how organizations can move beyond productivity gains to create enterprise-aware AI grounded in governance, process context, and operational knowledge.

DOWNLOAD THE EXECUTIVE BRIEF →


From Copilot Capability to Enterprise Value

Learn how organizations combine Microsoft Copilot, Dynamics 365, and Mavim to improve decision-making, accelerate user adoption, and increase the value of their Microsoft investments. This solution brief translates technical capabilities into measurable business outcomes.

DOWNLOAD THE SOLUTION BRIEF →

EXPLORE THE TECHNOLOGY

Making Copilot Enterprise-Aware

Take a deeper look at the architecture behind the Mavim Copilot Connector. Discover how structured enterprise process intelligence enables Microsoft Copilot to understand processes, governance, roles, controls, and business relationships.

READ THE TECHNICAL DEEP DIVE →

Why You Need Mavim and the Copilot Connector

Explore how the Mavim Copilot Connector works within Dynamics 365, Microsoft Copilot, and the broader Microsoft ecosystem. This fact sheet provides a concise overview of the technology, integrations, and business value.

DOWNLOAD THE FACT SHEET →

LEARN MORE
SEE IT IN ACTION

Purchase Order in Review

See how Microsoft Copilot guides employees through a purchase order review in Dynamics 365 using contextual process guidance powered by Mavim.

WATCH THE DEMO →

Vendor Invoice Exception

Watch how Copilot helps users resolve vendor invoice exceptions with visual workflows, process context, and step-by-step guidance from Mavim.

WATCH THE DEMO →

Common Questions

Frequently Asked Questions 

How does the Mavim Copilot Connector improve Microsoft Copilot?

Microsoft Copilot is highly effective at working with the data available in Microsoft applications. The Mavim Copilot Connector extends those capabilities by providing access to structured enterprise process intelligence, including business processes, governance, roles, controls, and system relationships. This enables Copilot to deliver contextual, reference-backed guidance that reflects how your organization actually operates rather than relying solely on transactional or application data.

What makes the Mavim Copilot Connector different from standard Copilot?

Microsoft Copilot focuses on productivity within Microsoft applications. The Mavim Copilot Connector adds enterprise business context by connecting Copilot to structured process intelligence. Instead of simply explaining features or summarizing information, Copilot can interpret documented processes, governance rules, approval structures, and business relationships to provide more relevant guidance.

Which Microsoft applications does the Copilot Connector support?

The Mavim Copilot Connector is designed to work within the Microsoft ecosystem. It extends Microsoft Copilot with structured enterprise process intelligence and supports scenarios across Dynamics 365, the Microsoft Business Process Catalog, Azure DevOps, Microsoft 365, Teams, SharePoint, Power Platform, and Power BI, helping organizations connect business knowledge across their transformation landscape.

How does the Copilot Connector help Dynamics 365 users?

Employees can ask natural language questions directly within Dynamics 365 and receive contextual guidance based on their organization's documented processes. Instead of searching manuals or asking colleagues, users can access visual workflows, process guidance, governance information, and business context while completing their daily work.

How does the Mavim Copilot Connector support governance and compliance?

Mavim structures business processes, controls, policies, and organizational roles into a governed enterprise knowledge model. By making this information available to Microsoft Copilot, organizations can surface governance requirements and compliance context directly within everyday workflows, supporting more consistent execution and reducing operational risk.

Can the Copilot Connector support user adoption and change management?

Yes. By providing contextual, reference-backed guidance at the moment employees need it, the Mavim Copilot Connector reduces reliance on static documentation and traditional training. Users can learn within the flow of work, increasing confidence, accelerating onboarding, and supporting adoption during Dynamics 365 implementations and ongoing business transformation.

Does the Mavim Copilot Connector replace Microsoft Copilot?

No. The Mavim Copilot Connector extends Microsoft Copilot by providing access to structured enterprise process intelligence. Organizations continue to use Microsoft Copilot as their AI assistant, while Mavim supplies the governed business context that helps Copilot deliver more relevant, trustworthy, and actionable guidance.

Who benefits most from the Mavim Copilot Connector?

The solution is designed for organizations using Microsoft Dynamics 365 and Microsoft Copilot that want AI to understand more than transactional data. It supports business users, process owners, transformation teams, and IT professionals by making trusted enterprise knowledge available directly within everyday workflows, helping improve decision-making, governance, adoption, and operational consistency.

Next Step

Give Microsoft Copilot the Context It Needs to Understand Your Business

Microsoft Copilot already helps your employees work faster.

The next step is helping it work smarter.

By connecting Copilot to structured enterprise process intelligence, Mavim enables AI to understand your business processes, governance, and operating model, so employees receive trusted, contextual guidance where they work every day.

Whether you're planning a Dynamics 365 implementation, expanding your Microsoft AI strategy, or looking to increase the value of your Copilot investment, we're here to help.

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