AI that Understands Your Business

The new Mavim AI conversation function is an innovative Azure-based conversational AI solution that allows
organizations to quickly and easily interact with their business process data.

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Mavim ConversAI

What is Mavim ConversAI?

ConversAI is your enterprise AI Conversational (Search) Assitant that turns internal content into trusted answers and actionable insights, no hallucinations and full context.

Built for teams who value speed, security, and accuracy, ConversAI runs on Microsoft Azure AI, ensuring your data stays protected, compliant, and fully under your control.

ConversAI aims to transform static process documentation into dynamic, conversational intelligence that drives operational efficiency and knowledge accessibility.

Save Time and Effort

Get instant, reliable answers based on your own process information, always in the right context.

Activate Your People

Enable every employee, even in non-technical roles, to access relevant organizational insights based on your processes, compliance frameworks, IT landscape, strategy, and more.

Accelerates Process Adoption

Turn static documentation into guidance. Helps teams quickly understand and execute new processes — with less friction and more confidence.

Boost Transformation

Business teams benefit from faster decision-making, smoother process adoption, and easier access to critical knowledge.

Intelligent Content Search
Process Knowledge Insights
Reference-Rich Responses
Enterprise-Grade Security

○ Natural language queries across all process documentation
○ Contextual understanding of business process terminology
○ Instant retrieval of relevant procedures, policies, and guidelines

○ Automated analysis of process relationships and dependencies
○ Identification of bottlenecks, gaps, and optimization opportunities
○ Trend analysis from historical process data

○ Every response includes direct links to source documents
○ Maintains full audit trail of information sources
○ Enables quick navigation to detailed documentation

○ Data remains within your Azure environment
○ No external GPT or third-party AI service exposure
○ Complete control over your intellectual property

Feature	Mavim ConversAI	Generic AI Chatbots
Process-native intelligence	✅	❌
Azure-native security	✅	❌
Reference-backed responses	✅	❌
EBPA integration	✅	❌
GDPR & EU AI Act compliance	✅	❌

Use Case	Description	Business Impact
Regulatory Compliance	Retrieve vendor onboarding workflows and compliance checkpoints.	95% time reduction in audit prep
New Employee Onboarding	Explain project approval workflows and budget thresholds.	Faster ramp-up, reduced mentor dependency
Process Improvement	Identify bottlenecks in customer service workflows.	Data-driven optimization
Audit Preparation	Generate change logs, validate SOX documentation.	Improved audit readiness
Crisis Management	Activate incident response protocols instantly.	Faster response, reduced human error

Data Residency: Customer-defined Azure region (EU default: West Europe).
No Cross-Customer Training: Models are not trained on customer data. Mavim uses Azure AI models for structuring the responses. The responses are grounded on the process content Customers developed in Mavim and does not involve any web or cross customer data training.
EU AI Act Compliance: Adheres to Articles 6, 9, 15, and 16 for high-risk AI systems.
Microsoft Responsible AI: Built using Microsoft’s Responsible AI Standard and tools.

“What does building Mavim AI mean to you ?”

Building ConversAI is rewarding because it helps simplify complex processes for our customers. Our team is excited to keep advancing what AI can do and this is just the beginning.

Ralph Brandt Product Owner & Software Developer
“What value or impact do you think ConversAI will bring to our customers?”

ConversAI: Chat, redefined. The smartest way to let the data do "all the talking".

Akash Deep Singh Sr Full Stack Developer
"What does it mean to yourself to be part of the AI product journey"

It's been a rewarding experience to be part of the journey, learnt a lot along the way, building the RAG pipeline. It was fun building around limits of the system with the team.

Swalih Muhammed Zahid Software Engineer
ConversAI is designed to transform how our users engage with process knowledge. Built into the Mavim platform, it enables natural language interaction, delivers instant insights, and connects users directly to the content that matters—securely and intelligently. It’s not just smart—it’s process-aware, context-rich, and ready to empower every user."

Shrikanth Balla Sr Product Owner & Value Engineer

Demo

Ready to get started?

If you’re looking to stay ahead of the competition and start transforming your business processes today, then request a personalized meeting with a Mavim expert to learn more about how we can help.

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