AI that Understands Your Business
The new Mavim AI conversation function is an innovative Azure-based conversational AI solution that allows
organizations to quickly and easily interact with their business process data.
What is Mavim ConversAI?
ConversAI is your enterprise AI Conversational (Search) Assitant that turns internal content into trusted answers and actionable insights, no hallucinations and full context.
Built for teams who value speed, security, and accuracy, ConversAI runs on Microsoft Azure AI, ensuring your data stays protected, compliant, and fully under your control.
ConversAI aims to transform static process documentation into dynamic, conversational intelligence that drives operational efficiency and knowledge accessibility.
Benefits
Save Time and Effort
Get instant, reliable answers based on your own process information, always in the right context.
Activate Your People
Enable every employee, even in non-technical roles, to access relevant organizational insights based on your processes, compliance frameworks, IT landscape, strategy, and more.
Accelerates Process Adoption
Turn static documentation into guidance. Helps teams quickly understand and execute new processes — with less friction and more confidence.
Boost Transformation
Business teams benefit from faster decision-making, smoother process adoption, and easier access to critical knowledge.
ConversAI Core Capabilities
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Intelligent Content Search
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Process Knowledge Insights
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Reference-Rich Responses
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Enterprise-Grade Security
○ Natural language queries across all process documentation
○ Contextual understanding of business process terminology
○ Instant retrieval of relevant procedures, policies, and guidelines
○ Automated analysis of process relationships and dependencies
○ Identification of bottlenecks, gaps, and optimization opportunities
○ Trend analysis from historical process data
○ Every response includes direct links to source documents
○ Maintains full audit trail of information sources
○ Enables quick navigation to detailed documentation
○ Data remains within your Azure environment
○ No external GPT or third-party AI service exposure
○ Complete control over your intellectual property
What makes Mavim ConversAI different from generic AI chatbots?
| Feature | Mavim ConversAI | Generic AI Chatbots |
|---|---|---|
| Process-native intelligence | ✅ | ❌ |
| Azure-native security | ✅ | ❌ |
| Reference-backed responses | ✅ | ❌ |
| EBPA integration | ✅ | ❌ |
| GDPR & EU AI Act compliance | ✅ | ❌ |
What are some real-world use cases for Mavim ConversAI?
| Use Case | Description | Business Impact |
|---|---|---|
| Regulatory Compliance | Retrieve vendor onboarding workflows and compliance checkpoints. | 95% time reduction in audit prep |
| New Employee Onboarding | Explain project approval workflows and budget thresholds. | Faster ramp-up, reduced mentor dependency |
| Process Improvement | Identify bottlenecks in customer service workflows. | Data-driven optimization |
| Audit Preparation | Generate change logs, validate SOX documentation. | Improved audit readiness |
| Crisis Management | Activate incident response protocols instantly. | Faster response, reduced human error |
How does Mavim ConversAI ensure data security and compliance?
- Data Residency: Customer-defined Azure region (EU default: West Europe).
- No Cross-Customer Training: Models are not trained on customer data. Mavim uses Azure AI models for structuring the responses. The responses are grounded on the process content Customers developed in Mavim and does not involve any web or cross customer data training.
- EU AI Act Compliance: Adheres to Articles 6, 9, 15, and 16 for high-risk AI systems.
- Microsoft Responsible AI: Built using Microsoft’s Responsible AI Standard and tools.
Breaking Down Knowledge Silos
Why Conversational AI is the Future of Process-Driven Organizations
How AI Transforms Onboarding
Rethinking Onboarding in the Age of Contextual Knowledge
Ready to get started?
If you’re looking to stay ahead of the competition and start transforming your business processes today, then request a personalized meeting with a Mavim expert to learn more about how we can help.
