APQC - City and Government

City and Government


For city and government leaders around the world, establishing processes is essential to smooth management across several disciplines with their agencies. From government officials to city leaders, a clear and effective process framework can provide a structure for growing cities that need to define, develop, and visualize a strategic roadmap as a foundation for success. This roadmap, or digital twin of an organization, allows leaders to map out the current as-is state and visualize the to-be state, while also analyzing areas where there is risk and a need for fit gap analysis. Through this, they can create an opportunity to prosper and grow without the associated risks and costs.

However, the benefits of leveraging Mavim & APQC extend far beyond reducing cost or increasing efficiency:

  • By creating a common language to measure and evaluate every process in a business, Mavim provides leaders with an effective way to manage performance for such distinctly different processes such as citizen experience (city permits, licensing, etc), payroll and management of employees, and supply chain management for city needs.
  • It is not just about cost and efficiency when it comes to processes within city and government, but also the need to regulate processes for governance and compliance. Government leaders must be able to effectively manage data governance as it relates to different levels within the government and how it pertains to citizens. Mavim allows organizations to connect and visualize information about policy, risks, and regulations in an integrated way that makes the relationship between business and IT-related goals visible. Additionally, the Mavim software also functions as a central repository for all governance and risk documentation, which creates the opportunity for impact analysis and compliance reports to be generated and published to internal or external stakeholders.