Vulnerability disclosure

If you've discovered any vulnerabilities in Mavim's ICT systems, we encourage you to reach out to us promptly. Your input helps us take necessary actions.

Mavim values collaboration in enhancing the security of our ICT systems. To facilitate this, we've outlined the following policy for handling identified vulnerabilities:

What to do if you find a vulnerability in our system:

  • Kindly email details to as soon as possible.

  • Include sufficient information and your contact details in the email so that we can swiftly address the issue and get in touch with you. Typically, the IP address or URL of the affected system and a description of the vulnerability are adequate, but more details might be necessary for complex vulnerabilities.

  • We request responsible disclosure by refraining from actions beyond what's necessary to demonstrate the security problem. Your cooperation in this matter is appreciated.

Upon your report, we'll acknowledge your contribution by sending you a token of our appreciation. Thank you for aiding us in making Mavim's systems more secure!