In April 2021, Microsoft announced that it would be ending support of its Dynamics AX ERP system. For users, this means that they will no longer receive technical support from Microsoft directly, and that there will be no new releases of features or modules to the once-flagship ERP platform. Moreover, Microsoft has issued guidance that all AX users should migrate to the newer, cloud based D365 family of products.
While this may seem like an easy decision, ERP migrations of this type are notoriously costly and labor-intensive. Panorama has found that 56% of all ERP migrations went over-budget (sometimes as much as 3-4x), and 62% of them went over their expected timelines by an average of 11%.These difficulties are further exacerbated by the migration of an on-premise product to a cloud-based product. Furthermore, there have been several well-documented ERP failures, such as Nike, whose system cost $400M to roll-out, and resulted in a loss of $100M in sales due to system inefficiencies. The reality is, more often than not, companies find themselves dealing with significant cost and business disruption during their ERP projects.
To avoid becoming a statistic and victim of implementation failure, CAT dealers are turning to Intelligent Business Transformation platforms, like Mavim, to ensure the success of their ERP implementation.