Client struggling to establish one way of working across all operating companies and contracting parties
A Global Maritime Services provider faced the challenge of establishing one way of working among all its operating companies and contractors in order to reduce costs and become more competitive in the global market. They struggled to create one process for building large specialty ships when working across 23 operating companies and with 50+ external contracting parties, which were necessary to deliver the total solution. Due to a lack of process alignment a lot of mistakes were made, rework is necessary, ultimately making the time from order to delivery too long. This results in a price that was too high to compete with the Chinese, who were able to offer their ships at a better price/quality ratio.